Term & Conditions

Welcome to Haram Travels! By booking with us, you agree to the following Terms & Conditions, which outline your rights, responsibilities, and obligations. Please read them carefully before confirming your travel plans.

1. Agreement to Terms

Booking with Haram Travels signifies your agreement to these Terms & Conditions. We may revise these terms periodically. Continued use of our services indicates acceptance of the most recent version, always available on our website.

For questions, contact our team at:
 hello@haramtravels.com.au

2. Pricing Policy

2.1 Package Inclusions

Pricing depends on the selected package and includes:

• Hotels: Rates are per room, per night, and may exclude local taxes or tourism fees payable directly at the hotel.
• Tours: Prices are per person and usually based on shared (Seat-in-Coach) transport. Private tour rates depend on group size.

2.2 Exclusions

Prices do not include visa fees, gratuities, personal expenses, unscheduled meals, or additional hotel services.

2.3 Price Adjustments

Prices may change due to factors beyond our control, including tax updates, fuel costs, or supplier changes. If a change affects a confirmed booking, we will notify you immediately.

3. Payment Terms

3.1 Accepted Methods

We accept payments through major credit/debit cards (Visa, MasterCard, etc.). Payment requirements vary by service and are provided during booking.

3.2 Payment Confirmation

After payment, you’ll receive a confirmation email and booking reference. This serves as proof of purchase.

4. Booking Confirmation

You will receive a confirmation email within 24 hours, including travel dates, package details, and inclusions. If not received, please contact us.

5. Cancellations, Amendments & Refunds

5.1 Customer Cancellations

To cancel:

• Submit a cancellation request via our website
• Follow up with a written notice (email is sufficient)

Any cancellation may be subject to fees based on timing and booking conditions.

5.2 Amendments

We may modify itineraries due to weather, flight changes, or unforeseen events. Comparable alternatives will be offered when possible. Refunds will not be provided for uncontrollable changes.

5.3 Refunds

Refunds are processed under our policies. No refunds will be provided for no-shows or unused services.

6. No-Show Policy

Failure to appear for any booked service, including tours or hotel stays, results in forfeiture of that service’s cost. No refunds apply.

7. Accommodation Policies

Accommodation check-in/check-out times follow each hotel’s standard policy. Requests for early/late check-in must be made in advance and are subject to availability.

8. Liability Disclaimer

8.1 Website Accuracy

We strive to maintain accurate and up-to-date information. If you notice an error, contact us for correction.

8.2 Website Access

While we strive for continuous website availability, we are not responsible for technical outages. We take security seriously, but cannot guarantee protection from all cyber risks.

8.3 Third-Party Links

Our website may link to external sites. We are not responsible for the accuracy, content, or legality of those sites.

9. Intellectual Property

All website content, including text, logos, and images, is owned by Haram Travels. It may only be used for personal, non-commercial purposes. Reproduction or redistribution is prohibited.

10. Travel Documentation

Travelers are responsible for obtaining valid visas and identification documents. We are not liable for denied services due to incomplete or incorrect documentation.

11. Privacy & Data Collection

We respect your privacy. Personal data is used solely for booking, support, and communication purposes. We do not share your data with third parties, except for those necessary service providers. Refer to our Privacy Policy for full details.

12. Service Commitments

Our services are delivered with care, professionalism, and reliability. If any service fails to meet expectations due to fault or misrepresentation, we are committed to resolving the issue appropriately.

13. Dispute Resolution

If you have a concern, contact us at hello@haramtravels.com.au. We aim to resolve disputes fairly and promptly. If unresolved, formal dispute channels may be pursued.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in our jurisdiction of operation. All disputes are subject to the exclusive jurisdiction of local courts.

15. Contact Information

For any inquiries, assistance, or disputes regarding these Terms & Conditions, please contact us:

The Haram Travels
 Email: hello@haramtravels.com.au
 Phone: (+61) 1300 91 93 94
 Address: Suite 3A/74, Level 14, 275 Alfred St, North Sydney NSW 2060